Having properly planned compliance training at your organization can help to build an environment where integrity is of great value. It’s also about mitigating real threats to people and businesses at large.
Cyber attacks, safety incidents, and bribery fines are good enough to be accepted because they have real consequences. Also, they are recurring incidents as a result of human errors and bad habits.
Although compliance training focuses on how an individual can avoid lawsuits, there’s more to it than that. There are numerous benefits attached to having better compliance training at your organization.
However, to enjoy the benefits, you need to create a compliance training strategy with the right methodologies. By so doing, you can be able to curb your employees’ bad habits and build new behavior in your organization.
In this article, we’ll be exploring a few methodologies for creating a compliance training strategy on behavior at your organization.
1. Focus your training on errors and behavior change
By getting real and serious about compliance training, you need to shift your focus from just giving employees compliance manuals to changing their habits.
You want a situation whereby they stop getting involved in activities that expose them and the organization to risks to activities that don’t. However, it can sometimes be hard to make that happen.
That’s because most near misses and incidents happen as a result of slight human errors. For instance, by just clicking on a dodgy link, one can get exposed to cybersecurity incidents, resulting in data loss.
So, can we say people need to get familiar with every part of the data protection act to stop them from clicking on unreliable links? Or do they need to take on assessments/quizzes on compliance law to stop them from making unnecessary errors? Well, probably not.
Instead of giving out a compliance manual, you can shift your focus to the causes of near misses and common incidents. By so doing, you can be able to refine your learning design on activities that are likely to change the behaviors.
However, there’s a need for you to think of ways to sustain the changes over time. That’s because changes take time, they don’t always happen overnight. You can focus your compliance training on errors and changes of behavior by following the method below.
2. Set direction and raise awareness
By setting up direction for your employees, you tend to raise awareness of common errors that can occur in the organization. Apart from that, you also get to tell them about the risks involved.
So, allow your employees to pick an error that they need to watch for, then you can then share with them some action-oriented tips to avoid the errors.
For better results, you can support them with more tips, updates, and email reminders. By so doing, you can start helping them change their behavior according to the types of errors they are interested in fixing.
3. Build a strategic training plan
Compliance program is just one aspect of an organization’s culture. So, a commitment to compliance culture has to cut across all parts of the organization.
For the training department to ensure better results with their compliance, they don’t have to rely on buying and administering training programs alone.
They also need to provide the expertise to bring together inputs from all levels of the company. After which they can think of a strategic plan for using the training as a single piece of a compliance culture.
4. Plan for regular updating
Most companies, especially those in highly-regulated industries, are used to adjusting to changes made by their regulatory bodies. As society evolves, behaviors common in the past sometimes become unacceptable.
Because of this reason, there’s a need for continuous refreshing of your compliance content to meet up with the societal changes.
5. Good communication
Making sure that your employees understand the essence of your compliance program to business and their career is vital. So, there’s a need for you to communicate with them how they should behave, how to report an infringement and other compliance-related topics.
Apart from that, there’s also a need to reward and value people who display integrity in your organization.
6. Focused instructional design
In most organizations, especially those with a complex environment, it can be hard for training managers to give employees the exact training that they want.
However, by creating and customizing training content for your employees, they get to understand their specific roles and responsibilities easily. One way to make that happen is by partnering with an experienced custom content developer.